Build a Business Case
Communicate the Changes Systematically
Mobilize your Employees from the Onset
Roll Out in Phases and Celebrate Small Wins
Have a common vision and communicate it to your employees
Connect performance metrics to the big picture
Empower managers
Lead with empathy
Characteristics
A strong vision
Charisma
An open mind
A flexible approach
Trust
Components
Idealized influence (leading by example)
Inspirational motivation (rally around a vision)
Intellectual stimulation (critical thinking)
Individual consideration (coaching & mentoring)
How
Know where you're headed
Look at what's wotking (and what isn't)
Avoid micromanaging
Prioritize your happiness