TODO: This page is a work in progress
Customer Intimacy
Operations Excellence
Product Leadership
Environmental
Social Impact
Economic Outcomes
Safety
Define four perspectives.
Finance
Customer
Internal
Innovation / Learning & Growth / Engagement
Define four goals.
The BSC Designer website suggests that most organisations will arrive at a list similar to the one below.Achieve Stakeholder Goals / Increase Profits / Revenue Growth / Improve EBITDA
Provide Customers with Better Products or Services
Improve Systems / Improve Internal Processes
Build and Maintain an Engaged Team