"Important: The Software Assurance 24x7 Problem Resolution Support benefit is retired as of February 1, 2023. Starting on February 1, 2023, Software Assurance incidents won’t be usable or allocated." (1)
BUT... see the additional benefits for SCE customers
With License Mobility through Software Assurance, you can deploy certain server application licenses purchased under your Volume Licensing agreement in an Authorized Mobility Partner’s datacenter. (2)