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KEY: To aid navigation use this key to identify which area of the page to find the specified options:T = Top, D = Dropdown, L = Left, B = Bottom, [..] = Button
In Jira Service Desk...
Projects (T)
Choose the Project you wish to link from the Dropdown (D)
Project Settings (BL)
Knowledge base (L)
[Set up a link to Confluence]
Enter the URL of Confluence (right click the Confluence logo in the Confluence application, and select copy link address) (TL)
[Create new link]
On the Link applications pop-up tick the checkboxes appropriately. If you intend to use SSO leave the username checkbox unticked. [Continue]
You will be redirected to Confluence to create the reciprical link. The defaults should be correct [Continue]
You will be redirected to Jira Service Desk. The link to Confluence should now appear on the Configure Application Links screen.
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